Reference

Your delimajitu Terms & Conditions, clearly set out

delimajitu Terms & Conditions explain how you open an account, confirm your phone, use DANA or QRIS, and request help when an account or wallet status needs checking.

Account stepsWallet checksPolicy accessSupport route
delimajitu Your delimajitu Terms & Conditions, clearly set out
CONTACT THE DESK

Where to take an account question

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or login access stalls, send the account identifier and the exact…
Wallet status For DANA, OVO, GoPay or QRIS questions, attach the transaction reference and payment rail.
Policy changes To ask about a clause, request a correction or object to an account action…
ACCOUNT SAFEGUARDS

Cookies, security and account records

We handle this policy area through practical account controls rather than vague promises. The points below explain what we do with access records, cookies, security checks and requests for changes.

Account data

We use the details you submit to create and maintain your account, confirm phone access and process requests connected with DANA, OVO, GoPay, QRIS or bank transfer activity.

Cookie choices

Cookies may keep your session and policy preferences available between pages. Your browser settings can restrict them, although certain account and security functions may then require another confirmation.

Login security

Keep your password private, sign out on shared devices and complete phone verification before account access. If a login looks unfamiliar, contact the displayed support route without sharing your password.

Record retention

We retain account, payment and support records for the period needed to operate the account, investigate disputes and meet applicable legal duties. The relevant Terms & Conditions govern the handling period.

Change requests

You can ask us to correct an inaccurate account detail through support. Include the affected field and account identifier; we may request a phone or ownership check before applying the change.

Policy contact

Questions about data handling, cookies, retention or an account clause should use the support contact shown on this page and near the cashier. We will direct the request to the relevant team.

Terms & Conditions questions from Indonesia

These answers address the policy searches we hear most often before account access. They cover the account step, local wallets, device use, policy changes and the support route, while the full Terms & Conditions remain the controlling text for your account.

Open the Terms & Conditions page from the policy link near the account or cashier area. Check the displayed update date before using your account, wallet or any lobby title.

Yes. Account access and eligibility depends on local law. Where local law permits, you can follow the stated account path, complete phone verification and use the available policy and payment steps.

You need to submit accurate account details and complete phone verification before account access. Keep your login details private, because the Terms & Conditions place account security duties with you.

They explain how payment activity is handled, including DANA and QRIS, alongside OVO, GoPay, bank transfer and virtual account steps. The cashier may request a receipt or ownership check.

Yes, the policy page can be opened through a mobile browser, and your account path can move from phone verification to the lobby. Shared devices still require careful sign-out.

Use the displayed support contact and identify the account field that needs correction. We may ask for a phone or ownership check before changing information covered by the Terms & Conditions.

We show updated wording and the applicable date on the policy page. Read the change before continuing; if you disagree or need clarification, contact support before taking another account action.